Reviews: reply, filter, and flag
Reviews has two tabs: incoming reviews and flagged history. Replies are public on your listing.
What the page looks like
Sidebar · Reviews
Reviews
★★★★★
Great service, on time.
Reply
★★★★★
Quality exactly as listed.
Reply
★★★★★
Would book again.
Reply
Step 1
Reviews tab
- 1
Rating filters
All, 5★, 4★, 3★, 2★, 1★. Use next and previous if you have more than one page of reviews.
- 2
Reply
Opens Write your reply…. Cancel or Post response. Hidden if the review is already replied to or flagged.
- 3
Flag
Choose Inappropriate content, Fake review, Spam, Abusive, or Other, add a comment, then Submit flag. Hidden once flagged.
- 4
Status badges
Rows can show Flagged, Edited by customer, Edited by business, or Flagged by you.
Step 2
Flagged review history
- 1
Read-only list
Shows the customer, moderation status, stars, comment, reason, and your note. There are no reply or flag actions here.
